Solution Architect
NICE(13 days ago)
About this role
A Solutions Architect at NiCE is a senior individual contributor focused on enabling enterprise customers to realize value from the NiCE Cognigy Conversational AI platform. The role sits within a global AI-first company and supports customer engagements while informing product and strategic direction. It reports to the Senior Director of Professional Services.
Required Skills
- Conversational AI
- Cognigy
- JavaScript
- Python
- HTML
- CSS
- Backend Integration
- Technical Architecture
- Documentation
- Training
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.