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© All Rights Reserved. ApplyBlast.com
Capacity
Capacity is seeking a seasoned Solution Consultant to serve as the functional and technical authority for implementing their AI-powered support automation platform. This role involves translating client business needs into build-ready architectures, leading technical discovery sessions, and collaborating closely with engineering teams to define requirements and validate solutions. The ideal candidate acts as the critical link between clients and builders, ensuring precision in documentation and communication throughout the project lifecycle.
Headquarters
University City, Missouri, United States
Company Size
51-200 employees
Founded
2017
Capacity is a unified CX automation platform that uses agentic AI to power AI agents, real-time agent assist, and post-interaction automation for contact centers. It connects knowledge, data, and systems through an AI Knowledge Orchestration Layer to automate customer interactions across voice, chat, SMS, and email channels, while also enabling outbound campaigns and conversation intelligence. Organizations use Capacity to reduce support costs, improve customer satisfaction, and scale their support operations more efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capacity.
27% below the average for this role