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Solution Consultant at NICE - ApplyBlast

Solution Consultant

NICE

1 month ago

3.8 on Glassdoor

Mumbai, Maharashtra, India

Hybrid

Full Time

Senior

0 applicants

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About this role

NICE is seeking an experienced Solution Consultant to drive presales activities for its cloud-based contact center technology, focusing on complex enterprise AI deals. The role involves leading solution strategy, designing and overseeing proof of concepts, and providing technical and commercial guidance to sales teams. This position requires a hands-on architect with strong presentation skills to support enterprise, BPO, and SMB sales efforts.

Responsibilities

Lead complex enterprise AI deals from discovery through technical sign-off
Design and oversee POCs including data requirements and integration architecture
Coach Solutions Consultants on AI solutioning and commercial positioning

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.