Solution Support Representative
Netsmart(10 days ago)
About this role
This position involves providing initial support for clients, including diagnosing and resolving basic technical or solution issues over phone or online. It requires documentation of support requests and collaboration with other team members and stakeholders to address client problems.
Required Skills
- Customer Service
- Troubleshooting
- Documentation
- Healthcare Support
- Communication
Qualifications
- Associate Degree
About Netsmart
ntst.comNetsmart is an IT partner of health services providers and organizations, creating management process solutions and electronic medical records for behavioral health and post acute care fields.
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