Elevance Health

Help Desk Analyst I (External Support)

Elevance Health(6 days ago)

RemoteFull TimeJunior$55,320 - $73,857 (estimated)IT Support
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About this role

The Help Desk Analyst I is responsible for providing technical assistance and support via phone or automated requests. They ensure accurate recording and timely resolution of IT issues, primarily handling basic technical problems and making appropriate referrals when needed.

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Required Skills

  • IT Support
  • Customer Service
  • Networking
  • Troubleshooting
  • Hardware
  • Software
  • Communication
  • Configuration Management
  • Help Desk
Elevance Health

About Elevance Health

elevancehealth.com

Elevance Health, formerly Anthem, Inc., serves people across their entire health journey taking an integrated whole-health approach.

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