Solutions Architect
Fixify
About this role
The Solution Architect at Fixify is a customer-facing technical role focused on making Fixify’s product fit and deliver value in customers’ real-world environments. The role bridges Sales, Customer Success, Engineering, and Operations to translate customer needs into clear technical direction and to influence adoption of AI-enabled IT operations. It offers ownership of customer environments, pre-sales design exposure, and the opportunity to help build scalable implementation and professional services practices.
Skills
About Fixify
fixify.comFixify is a managed IT help desk provider offering 24x7x365 support. They deliver always-on, outsourced IT help desk services designed to keep teams productive, end users happy, and IT costs down. Fixify positions itself as a modern take on the help desk, emphasizing rapid response, continuous coverage, and seamless integration with customers’ tech operations.
Recent company news
Silicon RepublicAI helpdesk platform Fixify hiring 50 for new Cork hub
Dec 8, 2025
Think BusinessFixify expands to Ireland: 50 IT Jobs coming to Cork
Dec 9, 2025
RTE.ieTechnology firm Fixify to create 50 Cork jobs
Dec 8, 2025
Irish ExaminerUS tech firm Fixify announces 50 new jobs as it establishes first physical office in Cork
Dec 8, 2025
SiliconANGLEFixify nabs $25M for its AI-supported help desk service
Oct 23, 2024
About Fixify
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Fixify.
Salary
$96k – $127k
per year