Fixify
The Solution Architect at Fixify is a customer-facing technical role focused on making Fixify’s product fit and deliver value in customers’ real-world environments. The role bridges Sales, Customer Success, Engineering, and Operations to translate customer needs into clear technical direction and to influence adoption of AI-enabled IT operations. It offers ownership of customer environments, pre-sales design exposure, and the opportunity to help build scalable implementation and professional services practices.
Headquarters
Arlington, Virginia, United States
Company Size
1-10 employees
Founded
2023
Fixify is an AI-native IT automation platform that automatically resolves IT tickets using intelligent playbooks, AI Sidekicks, and dynamic automations across 40+ common use cases. It integrates with tools like Slack, Teams, and major ITSM providers to deliver 24x7 coverage, real-time IT analytics, and scalable workflows without growing headcount. Fixify serves IT teams and MSPs looking to modernize and automate their help desk operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fixify.
Fixify didn’t post a salary, so this is our estimate from similar listings.
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Dec 8, 2025