Solutions Architect

Fixify(1 month ago)

HybridFull TimeMedior$95,710 - $127,025 (estimated)Solutions Engineering

About this role

The Solution Architect at Fixify is a customer-facing technical role focused on making Fixify’s product fit and deliver value in customers’ real-world environments. The role bridges Sales, Customer Success, Engineering, and Operations to translate customer needs into clear technical direction and to influence adoption of AI-enabled IT operations. It offers ownership of customer environments, pre-sales design exposure, and the opportunity to help build scalable implementation and professional services practices.

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Required Skills

Discovery
Demos
POCs
Integration Architecture
Integration Testing
APIs
Permissions
Configuration
Debugging
Communication

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About Fixify

fixify.com

Fixify is a managed IT help desk provider offering 24x7x365 support. They deliver always-on, outsourced IT help desk services designed to keep teams productive, end users happy, and IT costs down. Fixify positions itself as a modern take on the help desk, emphasizing rapid response, continuous coverage, and seamless integration with customers’ tech operations.