Talkdesk
The Solutions Engineer — Banking, Financial Services, & Insurance (FSI) at Talkdesk provides industry-focused technical and business consulting to prospective and existing SMB and mid-market customers. They support pre-sales and post-sales activities for Talkdesk’s AI-powered contact center and CX SaaS solutions, engaging across the sales lifecycle from discovery and technical qualification to solution architecture, pilots, and expansion. The role includes participating in C-level discussions, accelerating deal cycles, and collaborating with product and engineering on customer-driven roadmap feedback.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2011
Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Talkdesk.
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