Soporte Service Desk N1

The Soporte Service Desk N1 role is part of the User Support Center, responsible for handling multi-client support certified under ISO 20000 and working with standard market methodologies like ITIL. The position focuses on resolving workplace service requests, finding and applying known solutions, and tracking cases to ensure SLA compliance. The role emphasizes teamwork, continuous learning, and professional growth within a flexible and diverse work environment.