Spécialiste de la conception des services
Mitacs
About this role
Mitacs seeks a dynamic and results-oriented Service Design Specialist to join their team in a temporary role. The position involves developing and implementing customer-centric service strategies, designing end-to-end service journeys, and working across teams to improve customer experiences. The role aims to enhance service delivery and foster innovation through data-driven decision making.
Skills
About Mitacs
mitacs.caMitacs is a Canadian non‑profit that drives industry–academic collaboration by deploying skilled talent and building innovation capacity across the country. It designs and delivers applied research and training programs—such as internships, fellowships and Globalink exchanges—that connect graduate students and postdocs with companies, governments and non‑profits to tackle real‑world challenges. By funding and facilitating partnerships between universities and industry, Mitacs helps translate research into commercial and societal impact while strengthening Canada’s research and innovation ecosystem.
About Mitacs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Mitacs.
Salary
$64k – $76k
per year
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