Senior Manager: Customer Experience and Channel Management
Absa Bank
About this role
A Manager of Customer Experience and Channel Management at Absa Bank leads the strategic direction for customer experience and channel functions. The role focuses on designing customer-centric strategies, improving end-to-end customer journeys across branches and digital channels, and using data and innovation to enhance service delivery while collaborating with cross-functional teams.
Skills
Qualifications
About Absa Bank
absa.co.zaWith Absa's Digital Banking services, you can open a bank account, get a loan, or sign up for internet banking quickly and easily.
Recent company news
MSNAbsa Bank provides specialised asset financing to support E&P
1 day ago
ReutersStanChart to sell Ugandan wealth and retail banking business to Absa
Oct 24, 2025
Yahoo FinanceRipple Partners With Absa Bank to Launch Digital Asset Custody in South Africa
Oct 15, 2025
Business Insider AfricaGhanaian Mogul Ibrahim Mahama secures US$205 million banking backing to scale work with Gold Fields
1 week ago
DabafinanceAbsa To Acquire Standard Chartered’s Retail, Wealth Business in Uganda
Nov 1, 2025
About Absa Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Absa Bank.
Salary
$90k – $119k
per year
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