Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French

The Special Order Customer Experience Representative manages the full lifecycle of special orders, from sourcing and quoting to delivery and invoice resolution, ensuring customer satisfaction and profitability. This role serves as the primary point of contact for customers, sales teams, and vendors, proactively resolving issues and maintaining strong relationships. The position requires excellent communication, organizational skills, and bilingual fluency in English and French.