Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French

The Special Order Customer Experience Representative manages the full lifecycle of special orders, from sourcing and quoting to order processing, delivery, and invoice resolution. Acting as the primary point of contact for customers, sales teams, and vendors, the role ensures accuracy, timeliness, and profitability while proactively resolving issues. The position requires strong customer service skills, bilingual fluency in English and French, and proficiency in Microsoft Office.