Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French

The Special Order Customer Experience Representative manages the full lifecycle of special orders, from sourcing and quoting to delivery and invoice resolution, ensuring accuracy, timeliness, and profitability. Acting as the primary point of contact for customers, sales teams, and vendors, the role focuses on delivering best-in-class customer satisfaction and resolving issues proactively. The position requires strong communication, organizational, and problem-solving skills to maintain seamless customer experiences and support business objectives.