Specialist Customer Care Advisor - Telephony
Barclays
About this role
The Specialist Customer Care Advisor role focuses on delivering exceptional customer service to business banking clients by resolving complex cases and providing tailored solutions. It involves handling inbound and outbound calls, prioritizing case work, and ensuring customer needs are met efficiently. The position requires working on a shift rotation basis and contributing to process improvements within the bank.
Skills
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
Recent company news
Bloomberg.comBarclays, Apollo’s Atlas Among Lenders to Failed UK Firm MFS
6 days ago
ReutersWall Street hit by UK mortgage lender collapse, raising fears of more credit 'cockroaches'
5 days ago
Stock TitanTrading book exemption ends as Barclays takes 5.26% of Diversified Energy
4 hours ago
Bloomberg.comBarclays Owed About £500 Million by Collapsed UK Lender MFS
9 hours ago
MarketBeatCitigroup Has Lowered Expectations for Barclays (LON:BARC) Stock Price
6 hours ago
About Barclays
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Barclays.
Salary
$28k
per year
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