Specialist Customer Service & Technical Support (m/w/d)
buerklin
About this role
A Customer Support Specialist at a technology company provides technical assistance, answers customer inquiries, and resolves issues through phone and email. They handle complaints, create invoices, and manage internal workflows. The role requires strong customer orientation and technical expertise.
Skills
About buerklin
buerklin.comBürklin Elektronik is a Germany‑based distributor and online retailer of branded electronic components, offering an e‑commerce storefront and shipping to customers worldwide. The company catalogs over 500,000 items from 500+ manufacturers and typically holds around 70,000 products in stock, serving engineers, OEMs and hobbyists with components, modules and related supplies. Headquartered in Oberhaching, Germany, Bürklin emphasizes fast online ordering, broad product availability and customer service support during business hours.
About buerklin
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$103k – $145k
per year