Specialist, Customer Success (English Speaker)

Philip Morris International(1 year ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$71,860 - $96,943 (estimated)Customer Success

About this role

A Specialist, Customer Success (English Speaker) at Concentrix supports customer relationships across the lifecycle to drive engagement and long-term value for technology clients. The role is based in Kuala Lumpur and contributes to client retention and success while collaborating with sales and cross-functional teams. Candidates are expected to be English-fluent and typically have around three years of relevant experience.

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Required Skills

Customer Success
Renewals
Salesforce
CRM
Sales Forecasting
Data Analytics
Phone Support
MS Office
Communication
Relationship Management

+1 more

Qualifications

Bachelor's Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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