Ciena

Specialist, Global Technical Support for Navigator Network Control Suite

Ciena

17 days ago
Manila, Philippines
Hybrid
Full Time
Medior
0 applicants
Ciena
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About this role

Ciena is seeking a Technical Support Specialist to provide system-level support for its global customer base, primarily focusing on network management systems and optical networking equipment. The role involves troubleshooting, remote support, and on-site customer interaction, with an emphasis on supporting Ciena's Network Management platform and related network infrastructure.

Skills

Qualifications

Bachelor’s degree in Electronics and Communications Engineering, Computer Science, or ICT3+ years in technical support in telecom industry
Ciena

About Ciena

ciena.com

Ciena is a global leader in optical and routing systems, services, and automation software.

About Ciena

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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