Specialist, Global Technical Support for Navigator Network Control Suite
Ciena
About this role
Ciena is seeking a Technical Support Specialist to provide system-level support for its global customer base, primarily focusing on network management systems and optical networking equipment. The role involves troubleshooting, remote support, and on-site customer interaction, with an emphasis on supporting Ciena's Network Management platform and related network infrastructure.
Skills
Qualifications
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
Recent company news
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About Ciena
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Ciena.
Salary
$60k – $90k
per year