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Specialist I, Provider Billing Support at Grow Therapy - ApplyBlast

Specialist I, Provider Billing Support

Grow Therapy

2 months ago

4.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Specialist I provides billing support to Grow Therapy's provider customers via phone, live chat, and email, helping them navigate complex billing processes and resolve issues. The role includes mentoring new teammates, collaborating with product and engineering to improve the billing platform, and leading training initiatives.

Responsibilities

Resolve complex billing issues via phone, chat, and email
Mentor new teammates and lead training sessions
Collaborate with product and engineering to improve the billing platform

Skills

About Grow Therapy

growtherapy.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2020

View Profile

Grow Therapy is a U.S.-based mental health marketplace that helps people find and book therapy—online or in-person—with licensed clinicians who accept their insurance. The platform streamlines insurance verification, matching, and scheduling so patients can access in-network care more easily. Grow focuses on reducing financial and logistical barriers to mental health treatment by connecting users to therapists across specialties and modalities. It also provides practice-facing tools to help clinicians manage appointments and insurance billing.