Specialist QA
Everise(6 months ago)
About this role
The Quality Assurance Specialist at Everise plays a critical role in ensuring that all calls meet the quality guidelines set by the client and the company. This position involves monitoring transactions, scoring calls, and providing coaching and feedback to associates to enhance their performance.
Required Skills
- Call Monitoring
- Coaching
- Analytical Skills
- Communication Skills
Qualifications
- High School Diploma
- Customer Service Experience
About Everise
weareeverise.comEverise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.
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