Specialist, RX Call Center

Inmar(1 month ago)

HybridFull TimeJunior$60,311 - $81,148 (estimated)Customer Support

About this role

The Rx Call Center Specialist supports retail, manufacturing, wholesale, and logistics clients by serving as a primary point of contact for questions related to pharmaceutical returns. The role is based in Winston-Salem with a hybrid schedule and focuses on providing timely, accurate client support while documenting interactions in internal systems.

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Required Skills

Call Handling
Customer Service
Case Management
Salesforce
De-Escalation
Issue Resolution
Troubleshooting
Web Applications
Documentation
Client Support

+3 more

Qualifications

Associate's Degree

About Inmar

inmar.com

New Relic is a leading observability platform that helps software teams monitor and improve their applications and infrastructure in real time. It offers a range of services including application performance monitoring, infrastructure monitoring, and digital experience monitoring, which leverage data to provide insights and facilitate decision-making. Organizations utilize New Relic to gain visibility into their entire technology stack, allowing them to optimize performance, enhance user experiences, and troubleshoot issues efficiently. With its robust analytics and user-friendly dashboard, New Relic empowers developers to build high-quality software faster and more reliably.

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