Specialist Software Engineer, CX (Java, AWS)

NICE(21 days ago)

HybridFull TimeSenior$134,941 - $181,020 (estimated)Engineering

About this role

NiCE is hiring an experienced Java engineer to build and maintain contact center applications with a focus on call routing functionality. The position involves creating scalable routing solutions that improve call flows and customer experience while partnering closely with engineering and contact-center stakeholders in a global organization. The role is an individual contributor reporting to a Tech Manager in Engineering (CX) and follows the company’s NICE-FLEX hybrid model.

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Required Skills

Java
Spring
Spring Boot
Microservices
REST APIs
Kafka
API Gateway
Postgres
Redis
Amazon Aurora

+19 more

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.