Healthfirst
The Sr. Account Manager, Provider Complaints manages escalated provider complaints by coordinating research, negotiations, and resolution efforts to increase provider satisfaction and improve CMS STAR ratings. They serve as a key contact for providers, collaborating across departments to handle complaints and improve processes.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.
9% above the average for this role
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