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Sr. Client Solutions Manager at Parloa - ApplyBlast

Sr. Client Solutions Manager

Parloa

3 months ago

3.5 on Glassdoor

New York, New York, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Sr. Client Solutions Manager leads the full services sales cycle for Parloa's Professional Services, acting as a trusted advisor to enterprise customers throughout discovery, scoping, SOW negotiation, and delivery. The role partners with sales, solution engineering, and partner teams to design and execute engagements that drive measurable CX outcomes and long‑term AI transformation.

Responsibilities

Lead full services sales cycle from opportunity identification to contract closure
Build and maintain a healthy services pipeline in partnership with enterprise sales
Drive customer outcomes through PRISM methodology and executive stakeholder engagement

Skills

About Parloa

parloa.com

Headquarters

Berlin, Berlin, Germany

Company Size

201-500 employees

Founded

2018

View Profile

Parloa is an AI agent management platform for contact centers that helps companies build, deploy, and manage conversational AI agents across voice and digital channels. It combines generative-AI dialogue capabilities with orchestration, NLU, integrations to telephony/CRM/contact-center systems, and monitoring tools to train and optimize assistants. Parloa targets enterprise customer-service teams looking to automate routine interactions, reduce handling time, and keep handoffs to human agents seamless.