Sr. Client Success Specialist
InStride
About this role
InStride is seeking a highly motivated Sr. Client Success Specialist to support partner relationships, growth strategy, and customer satisfaction efforts. The role involves building long-term relationships with franchise operators, analyzing data, and collaborating cross-functionally to enhance learner experiences and program success.
Skills
About InStride
instride.comInStride partners with employers and universities to design and scale workforce education programs that unlock access to life-changing degrees and credentials. The company builds and manages employer-sponsored learning benefits — including program design, financing, and delivery — to drive measurable business outcomes like retention, upskilling, and internal mobility. InStride emphasizes both social impact and ROI, aligning learning pathways with organizational goals and using data to measure results. Their platform helps organizations invest in employee education at scale to improve skills, equity, and long-term performance.
Recent company news
GlobeNewswireInStride Named a 2025 World’s Top EdTech Company by TIME and Statista
May 12, 2025
Healthcare BrewPediatric mental health startups launched during Covid. Here’s where they stand now
Aug 26, 2025
Fierce HealthcarePediatric mental health startup InStride Health picks up $30M to accelerate growth into new markets
Mar 27, 2024
The University of VirginiaUVA, InStride Partner to Help Workers ‘Upskill’ and Finish Their Degrees
Apr 5, 2021
Exploding Topics56 Fast-Growing Edtech Companies & Startups (2024)
Nov 20, 2025
About InStride
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for InStride.
Salary
$75k – $85k
per year