Customer Success Specialist (m/f/x)
AWE plc(1 month ago)
About this role
A Success Enablement Specialist supporting the US Sales organization, focused on improving customer onboarding and driving retention at UPS. The role works cross-functionally to streamline onboarding experiences, accelerate new customer acquisition, and ensure long-term customer satisfaction using UPS systems and shipping/logistics technologies.
Required Skills
- Customer Onboarding
- Customer Retention
- Technology Setup
- Documentation
- Communication
- Organization
- Problem Solving
- Salesforce
- Data Analysis
- Collaboration
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