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Sr. Cloud Network Engineer – Customer Support at Aviatrix - ApplyBlast

Sr. Cloud Network Engineer – Customer Support

Aviatrix

3 months ago

2.8 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Senior

0 applicants

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About this role

As a Senior Cloud Network Engineer on the Customer Support team, you will serve as a technical escalation point for complex multi-cloud networking and security issues. You will lead end-to-end resolution of critical incidents, provide hands-on troubleshooting and root cause analysis, and mentor junior engineers while driving product quality improvements through feedback and documentation.

Responsibilities

Serve as a technical escalation point for complex multi-cloud networking issues
Lead end-to-end resolution of critical customer incidents and deployments
Perform hands-on troubleshooting, packet analysis, and root cause analysis
Mentor junior cloud engineers and provide technical leadership
Develop knowledge base articles and advocate for product quality improvements

Skills

Qualifications

Bachelor's degree in Computer Science, Engineering, MathematicsMaster's degree in Computer Science, Engineering, Mathematics

About Aviatrix

aviatrix.com

Headquarters

Nové Město, Prague, Czechia

Company Size

11-50 employees

Founded

2002

View Profile

Aviatrix provides cloud network security through its Cloud Native Security Fabric (CNSF), designed to secure public cloud and AI workloads across multicloud environments. The platform offers runtime enforcement, AI-powered detection, and centralized control for visibility, policy enforcement, and threat response. Trusted by 500+ enterprises, Aviatrix focuses on protecting cloud networking, multicloud connectivity, and distributed cloud applications. Its solutions integrate with major public clouds to simplify security operations and compliance.