Genesys

Sr. Conversational AI Designer

Genesys

3 months ago
New York, USA
Hybrid
Full Time
Medior
0 applicants
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Genesys
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About this role

The Voice UI Designer will join Genesys’ Self-Service and AI team to design and implement voice and chat conversational experiences on the Genesys platform. The role combines conversational design and technical implementation to develop IVR solutions, bots, and handoff flows while engaging with clients and cross-functional teams to deliver scalable self-service solutions.

Skills

Qualifications

Certification in Conversational Design or Voice User Interface Design
Genesys

About Genesys

genesys.com

Genesys is a customer experience and contact center technology company that provides cloud-based and on-premises solutions for customer engagement, call center operations, and AI-powered experience orchestration.

About Genesys

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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