Sr Customer Technical Lead

Ivalua

1 day ago

3.7 on Glassdoor

Singapore

Hybrid

Full Time

Senior

1 applicant

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About this role

The Senior Customer Technical Lead at Ivalua is a strategic, global role acting as the technical bridge between high-value customers, regional delivery teams, and IT/Security functions. The role involves managing complex technical inquiries related to infrastructure, security, and performance, providing expert advice, and ensuring platform scalability and security compliance. It also includes engaging in high-level technical discussions and incident management to foster long-term customer trust.

Skills

Qualifications

BS in Relevant FieldMS in Relevant Field10+ Years ExperienceAzure ProficiencySecurity & Compliance Knowledge

About Ivalua

ivalua.com

Ivalua is a global leader in AI-powered procurement software offering a unified source-to-pay platform for complete spend and supplier management. Its suite covers sourcing, procurement, contract and supplier management, invoicing and analytics to help organizations control costs, mitigate supplier risk and automate procurement processes. The platform emphasizes configurability and AI-driven insights to support complex, enterprise-scale procurement transformations. Customers use Ivalua for end-to-end visibility, supplier collaboration and scalable digital procurement programs across industries and geographies.