Sr. Staff Technical Solutions
Databricks(19 days ago)
About this role
As a Backline Technical Solutions Engineer at Databricks, you will help customers achieve success by resolving technical escalations and acting as a bridge between support and engineering teams. Your role involves troubleshooting complex customer issues, creating detailed troubleshooting guides, and contributing to automation programs.
Required Skills
- Troubleshooting
- Customer Support
- Automation
- Technical Escalation
Qualifications
- Bachelor's Degree in Computer Science
About Databricks
databricks.comDatabricks is a unified Data Intelligence Platform that helps organizations build, deploy, and manage data, analytics, and AI at scale. Built on Apache Spark and Delta Lake, it provides a “lakehouse” architecture that combines data engineering, ETL, data warehousing, streaming, and machine learning (including MLflow and feature store) in a single managed service. The platform includes collaborative notebooks, scalable compute across major clouds, and built‑in governance, security, and performance optimizations. Enterprises use Databricks to simplify data pipelines, accelerate model development with a data‑centric approach, and operationalize analytics and AI.
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