Sr. Digital Strategist, Hospitality

Klaviyo(3 hours ago)

HybridFull TimeSenior$132,000 - $198,000Marketing

About this role

Klaviyo is hiring an industry-savvy marketing professional to drive adoption, retention, and expansion within the Hospitality vertical. The role serves as a trusted advisor to hospitality customers, translating Klaviyo’s platform into measurable outcomes across guest engagement, loyalty, and revenue growth while representing the voice of the customer internally.

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Required Skills

CRM
Email Marketing
SMS Marketing
AI
Customer Success
Onboarding
Data Analysis
Project Management
Stakeholder Management
CDP

Qualifications

Bachelor's Degree

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.