Sr. Customer Success Manager
H1
About this role
Senior Customer Success Manager at H1 acts as a strategic, trusted advisor to a portfolio of the company’s largest enterprise customers, focusing on value realization and long-term partnerships. The role centers on driving adoption, retention, and growth across H1’s Clinical or Medical & Commercial product lines while representing customer needs internally. It supports H1’s mission to improve healthcare information access by enabling customers to achieve measurable business outcomes.
Skills
About H1
h1.coH1 is a healthcare data and analytics platform that helps life sciences, pharma, health plans, and digital health organizations identify key providers and prescribers. It aggregates and normalizes provider, prescription, and clinical data to power insights for clinical trial site selection and patient recruitment, commercial strategy, and research. H1 delivers tools, APIs, and workflows that enable targeted outreach, analytics-driven decisions, and collaboration across stakeholders to accelerate development and advance patient care.
Recent company news
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About H1
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for H1.
Salary
$110k – $130k
per year