Sr. Director of Onboarding and Professional Services (Hybrid -Atlanta, GA)

Togetherwork(1 month ago)

HybridFull TimeDirector$193,995 - $256,104 (estimated)Professional Services

About this role

The Sr. Director of Onboarding & Professional Services leads the organization’s onboarding and implementation efforts to ensure new customers realize time-to-value and long-term adoption. This senior leader manages the end-to-end onboarding operating model in a high-volume, scalable environment and partners cross-functionally to drive customer confidence and retention at scale.

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Required Skills

Onboarding
Implementation
Capacity Planning
Risk Management
Team Leadership
Cross Functional
KPI Management
Data Analysis
Continuous Improvement
Operational Rigor

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About Togetherwork

togetherwork.com

Togetherwork provides integrated software and financial solutions for communities, associations, and mission-driven organizations. Its platform combines community and operations tools with payments, fundraising and financial administration to help groups centralize workflows and revenue. Togetherwork’s goal is to simplify back‑office work, boost member engagement, and improve reporting and impact tracking. Organizations use it to replace fragmented systems with a single platform tailored to community needs.