Manager of Customer Onboarding

ROLLER

2 months ago

4.1 on Glassdoor

Austin, TX

Hybrid

Full Time

Manager

3 applicants

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About this role

The Manager of Customer Onboarding will lead an AMER-based Training & Implementation team to ensure new customers achieve value through technical implementation, platform configuration, and integrations. This role focuses on driving product adoption and creating scalable onboarding and training strategies that shorten time-to-value. The leader will manage team performance and development while partnering cross-functionally to optimize customer hand-offs and long-term success.

Skills

Qualifications

MBAGraduate Degree PreferredTechnical Undergraduate DegreeRelevant Certifications

About ROLLER

roller.software

ROLLER Software offers an all‑in‑one venue management platform for visitor attractions and entertainment venues. The system lets operators sell tickets online, manage point‑of‑sale and payments, streamline day‑to‑day operations, and deliver better guest experiences from a single platform. ROLLER bundles tools for admissions, bookings, merchandising and reporting to reduce friction, increase revenue, and simplify staffing and workflows. Attractions choose ROLLER to centralize sales and operations and gain clearer insights into performance across channels.