Customer Onboarding Specialist
Subsplash
About this role
A Customer Onboarding Specialist I at Subsplash welcomes new clients after purchase and helps them realize value from the Subsplash platform. The role focuses on curating the onboarding experience to drive adoption and retention across Subsplash products for churches, ministries, and nonprofits. This position is part of the Platform Support team and reports to the Onboarding Manager.
Skills
About Subsplash
subsplash.comSubsplash is a digital engagement platform for churches and faith-based organizations that provides branded mobile apps, websites, online giving, and media tools to help ministries engage and grow their audiences. Its unified platform includes app and web delivery, streaming and on-demand media libraries, messaging and push notifications, and a content management system with analytics. Subsplash aims to simplify digital ministry by centralizing media, communication, and donation workflows into easy-to-use tools and integrations for churches of all sizes.
Recent company news
PR NewswireSubsplash, a Premier Provider in Church Technology, Joins Roper Technologies
Jul 21, 2025
Los Angeles TimesK1 to Exit Subsplash in Strategic Sale to Roper Technologies
Jul 29, 2025
Yahoo FinanceK1 to Exit Subsplash in Strategic Sale to Roper Technologies
Jul 21, 2025
Investing.comRoper Technologies to acquire AI engagement platform Subsplash
Jul 21, 2025
Pulse 2.0Church Tech Company Subsplash To Be Acquired By Roper Technologies
Jul 22, 2025
About Subsplash
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Subsplash.
Salary
$50k – $55k
per year