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© All Rights Reserved. ApplyBlast.com
Florida Blue
The Sr Director VOC Intelligence leads the Voice of the Customer Intelligence function, shaping enterprise-wide capabilities that drive predictive intelligence and actionable insights across nine customer dimensions. This role involves building a high-performing team, ensuring data integrity, and translating complex data signals into business-ready insights to optimize experiences and inform product development. The position reports to the Vice President of Enterprise Customer Experience & Engagement and operates within the business product team.
Florida Blue offers affordable health insurance plans to individuals, families, and businesses. Explore our medical, dental, and Medicare health care plans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Florida Blue.
18% above the average for this role
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