komatsu
The Sr. Enterprise Support Technician provides advanced onsite and remote technical support for enterprise endpoints, workplace technologies, and business applications at the Franklin location and across broader enterprise sites. This role serves as a senior technical resource and escalation point for complex issues, partnering with specialized IT teams to drive resolutions and ensure reliable technology support. The position also contributes to enterprise technology deployments, process improvements, and mentorship of other technicians.
Komatsu is a global manufacturer of construction, mining and industrial equipment, producing excavators, dozers, loaders, haul trucks and other heavy machinery along with parts and aftermarket services. The company pairs manufacturing with technology—telemetry and fleet solutions, automation and digital construction tools—to boost productivity, safety and uptime. Komatsu also offers financing, rental, maintenance and operator training, and emphasizes sustainability and innovation to reduce environmental impact. It serves construction, mining, forestry and industrial customers worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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