Readiness
The Sr Help Desk Support Specialist provides second-tier technical support for end-users across desktop, laptop, and network environments within Army and DoD settings. This role involves managing a cross-functional help desk team, supporting mobility devices, and delivering enhanced technical assistance to VIP users. The position requires close coordination with various IT organizations to ensure mission readiness and compliance with security standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Readiness.
Readiness didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role
Coordinator, Help Desk
LCI
Level 1 Help Desk Technician
Integra Testing Services
Help Desk Technician
Saliense
Help Desk Support Specialist Sr.
WWRC
Help Desk Support Service Specialist – Intermediate (TS/SCI Required)
General Dynamics Information Technology
Tier II Help Desk / Systems Administrator
Omniscius Consulting