Sr. Manager, Business Operations (Contact Center)

Alumni Network Job Board(11 days ago)

Medley, FLOnsiteFull TimeSenior$86,481 - $118,675 (estimated)Uhealth Connect Department

About this role

A full-time Senior Manager, Business Operations at Uhealth Connect Department in Medley, FL, leads and manages the contact center outreach division, oversees process improvements, and collaborates with leadership to optimize operations and patient access services. The role involves strategic planning, staff management, and ensuring compliance with policies.

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Required Skills

Microsoft Office
Budget Management
Process Improvement
Staff Management
Patient Access
Operational Efficiency
Communication Skills
Regulatory Compliance

Qualifications

Bachelor’s degree
Minimum 4 years of relevant experience

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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