Sr. Manager, Customer Experience
T-Mobile
About this role
A Senior Manager, Customer Experience at T-Mobile leads the digital experience strategy and transformation initiatives, working cross-functionally to improve the customer journey, track key KPIs, and develop scalable processes. The role involves leadership, strategic planning, and collaboration with various teams to enhance customer satisfaction.
Skills
About T-Mobile
tmobile.careersT-Mobile is a telecommunications company providing wireless voice, messaging, and data services.
Recent company news
TheStreetT-Mobile adds convenient new offering for customers
7 hours ago
Class Action LawsuitsT-Mobile class action alleges company failed to honor $200 gift card promotion
5 hours ago
Yahoo Finance SingaporeT-Mobile adds free new service as it loses phone customers
2 weeks ago
MarketBeatT-Mobile US, Inc. $TMUS Shares Purchased by CI Investments Inc.
12 hours ago
THE ELEC, Korea Electronics Industry MediaQualcomm and T-Mobile Expand 6G Partnership With 2029 Commercialization Target
12 hours ago
About T-Mobile
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for T-Mobile.
Salary
$113k – $204k
per year
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