Sr Manager, Customer Success
Workday(17 days ago)
About this role
Workday is seeking a seasoned Customer Success Manager to serve as a key liaison between customers and internal teams, ensuring a high-quality experience with their enterprise software products. The role emphasizes developing strategic customer relationships, overseeing support activities, and collaborating across departments to demonstrate value and encourage adoption.
Required Skills
- Customer Success
- Account Management
- Issue Resolution
- De-escalation
- Relationship Building
- SaaS
- Leadership
- Communication
- Negotiation
- Cross-functional Collaboration
About Workday
workday.comWorkday unites HR and finance on one AI platform to help elevate humans and supercharge work to keep business moving forever forward.
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