Sr. Manager/ Director - BPO Liaison

Solventum(3 months ago)

HybridFull TimeSenior$151,177 - $201,788 (estimated)Operations

About this role

The BPO Liaison at Solventum owns the end-to-end relationship with the company’s Business Process Outsourcer (BPO) to ensure the partnership delivers scalable, long-term value. The role establishes governance and communication structures, drives transparency across performance and financial commitments, and acts as the central point of coordination between internal stakeholders and the BPO.

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Required Skills

BPO Management
Vendor Governance
Outsourcing
Stakeholder Management
SLA Management
Performance Reporting
Escalation Management
Risk Mitigation
Compliance
Process Improvement

+6 more

Qualifications

Bachelor’s Degree
Master’s Degree Preferred

About Solventum

solventum.com

Solventum is a healthcare company focused on enhancing the quality of life through innovative solutions. With a legacy rooted in transformative healthcare practices, Solventum is dedicated to providing smarter and safer healthcare options for patients and providers alike. The company leverages advanced technology to improve healthcare delivery, ensuring that its services are efficient, reliable, and accessible.

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