Sr. Manager of Customer Support
Prizeout
About this role
This role involves leading and developing a customer support team, optimizing support workflows, and implementing innovative solutions like AI chat support. The position requires collaboration across departments and a focus on operational efficiency and data analysis.
Skills
About Prizeout
prizeout.comIndustries
Technology
Prizeout is a fintech rewards platform that helps banks, card issuers, loyalty programs, casinos and sportsbooks boost engagement and retention by enabling instant, merchant-backed redemptions of cash rewards, points, or winnings. Its marketplace and white‑label solutions let consumers convert rewards into gift cards or merchant payouts at checkout, increasing redemption rates and reducing breakage. Prizeout also provides integrations, analytics, and revenue-sharing mechanisms that help partners unlock non‑interest income and measure program ROI.
Recent company news
Pulse 2.0Prizeout: Interview With Founder And CEO David Metz About The Ad And Fintech Company
Jun 8, 2025
The TabOwning Manhattan’s Jade Shekner recently got divorced so who is her ex-husband?
Dec 5, 2025
HR BrewThis talent acquisition pro does more than just hire at her startup
Oct 15, 2024
Credit Union TimesAd-Tech Company Prizeout Forms CUSO With 9 Credit Unions
Feb 22, 2023
PYMNTS.comDigital Bank ila and Prizeout Launch Gift Card Program
Jan 17, 2023
About Prizeout
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Prizeout.
Salary
$60k – $80k
per year