Sr. Manager of Loyalty & Subscriber Experience

Grüns(25 days ago)

RemoteFull TimeManager$130,000 - $150,000Retention and Lifecycle

About this role

The Sr. Manager of Loyalty & Subscriber Experience will own the end-to-end loyalty function, designing, launching, and optimizing a program that builds long-term customer relationships and complements subscriptions and retention efforts. The role partners closely with Retention, CX, Brand, Product, and Ecomm and reports to the Director of Retention and Lifecycle. This position is part of the company's remote HQ and contributes to shaping a unified customer value proposition across Grüns and its family of brands.

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Required Skills

Loyalty Strategy
Program Design
Subscription Integration
Retention Marketing
Cross Functional
Testing Roadmap
Data Analysis
Promotions Management
Documentation
Customer Experience

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About Grüns

gruns.co

Grüns Daily Nutrition makes convenient, grab-and-go gummy snack packs designed to fill common nutritional gaps and support gut health, energy, immunity, recovery, beauty, and focus. Their products are made in the USA and Canada and formulated without artificial colors or flavors. Grüns positions itself as a plant-based, vegan solution that’s free from gluten, dairy, and nuts, aimed at people who want an easy daily boost of targeted nutrients.