Public Cloud Group

Sr Manager, Service Desk (Boston office - Hybrid)

Public Cloud Group

1 month ago
Boston, MA
Hybrid
Full Time
Senior
0 applicants
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Public Cloud Group
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About this role

A Service Desk Manager at Public Consulting Group leads operations for a technical service desk team, ensuring efficient performance and customer satisfaction. The role involves managing daily operations, leading team development, and enforcing service level agreements.

Skills

Qualifications

Bachelor’s degree in computer scienceinformation systemsengineering or related disciplineMaster’s degree in business or technology disciplineITIL Foundations
Public Cloud Group

About Public Cloud Group

pcg.io

PCG is a trusted partner for European businesses, dedicated to empowering them in developing and growing their cloud strategy. With a focus on providing certified expertise, PCG simplifies the cloud journey for organizations, facilitating a seamless transition and adoption of cloud technologies. The company's comprehensive services and tailored solutions ensure that businesses can effectively leverage cloud infrastructure to enhance their capabilities and drive growth.

About Public Cloud Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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