Sr. Manager, Technical Support (Tier 2)
Axon
About this role
Axon seeks a Sr. Manager of Tier 2 Technical Support to lead a high-performing team responsible for resolving complex issues related to their hardware and software ecosystem. The role focuses on technical excellence, incident management, team development, and process improvement, supporting products like body cameras and TASER devices.
Skills
About Axon
axon.comAxon is a public-safety technology company whose mission is to "protect life" by connecting people, devices, and apps. Its portfolio includes TASER smart devices, body-worn and in-car cameras, and cloud-based evidence management and analytics delivered via the Axon Network. Governments, law enforcement, military and civilian customers use Axon’s hardware and software to capture, store, manage, and analyze digital evidence and streamline operational workflows. The company emphasizes secure, scalable, and interoperable solutions to improve accountability and public safety.
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About Axon
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Axon.
Salary
$158k – $212k
per year