Tier 2 Support Specialist
Astor & Sanders
About this role
A Tier 2 Support Specialist provides technical support and troubleshooting for customers or internal users. The role involves resolving complex issues, escalating problems when necessary, and ensuring customer satisfaction within the Information Technology industry.
Skills
Qualifications
About Astor & Sanders
astor-sanders.comAstor & Sanders Corporation is a digital transformation partner for the U.S. federal government, delivering AI-driven IT solutions and secure, trusted technology for complex government missions. The company focuses on modernizing citizen and taxpayer services through intelligent, mission-focused systems. They position themselves as innovative experts, accelerating government missions with AI-enabled technology and robust digital capabilities.
About Astor & Sanders
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Astor & Sanders.
Salary
$55k – $74k
per year