Sr. Operations Representative - Disputes and Fraud
Capital(7 months ago)
About this role
A Senior Operations Representative for Disputes and Fraud handles customer contact related to suspected fraud and disputed transactions, serving as a primary point of contact for account security concerns. The role focuses on validating transaction information, facilitating claims processing within compliance standards, and ensuring accurate account handling while maintaining customer service quality.
Required Skills
- Fraud Investigation
- Dispute Resolution
- Account Servicing
- Call Handling
- Customer Orientation
- Communication
- Problem Solving
- Detail Orientation
- Computer Literacy
- Teamwork
+1 more
Qualifications
- High School Graduate
- 1 Year Banking Experience (Preferred)
About Capital
capitalonecareers.comYou’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.
View more jobs at Capital →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Capital
Similar Jobs
Fraud Claims & Disputes Analyst 1
Hancock Whitney(1 month ago)
Fraud Chargeback Specialist
Triumph(18 days ago)
Resolution Specialist, DC Seller Disputes
Walmart(7 days ago)
Fraud Investigator -Home Claims
Hastings Direct(17 days ago)
Senior Director, Fraud & Disputes Operations
SoFi(2 months ago)
Fraud Analyst (English-speaking) - Social Media
Philip Morris International(5 months ago)