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Sr Partner Agent Architect at Parloa - ApplyBlast

Sr Partner Agent Architect

Parloa

26 days ago

3.5 on Glassdoor

Remote

Full Time

Senior

3 applicants

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About this role

The Sr Partner Agent Architect at Parloa operates at the intersection of enterprise solution architecture, conversational AI, and partner enablement, guiding strategic partners and enterprise customers in designing, implementing, and scaling AI-driven customer experiences. This consultative, customer-facing role involves leading technical discovery, architecting scalable integrations, and translating business requirements into reliable AI Agent behaviors. The position requires strong technical depth to solve complex multi-system integration challenges while acting as a trusted advisor to both business and technical stakeholders.

Responsibilities

Design and implement end-to-end AI Agent deployments across complex enterprise environments
Guide partners and customers through solution discovery and enterprise integration design
Translate customer requirements into structured conversational components and reliable AI Agent behavior

Skills

About Parloa

parloa.com

Headquarters

Berlin, Berlin, Germany

Company Size

201-500 employees

Founded

2018

View Profile

Parloa is an AI agent management platform for contact centers that helps companies build, deploy, and manage conversational AI agents across voice and digital channels. It combines generative-AI dialogue capabilities with orchestration, NLU, integrations to telephony/CRM/contact-center systems, and monitoring tools to train and optimize assistants. Parloa targets enterprise customer-service teams looking to automate routine interactions, reduce handling time, and keep handoffs to human agents seamless.