Sr Process Quality Associate
Point Digital Finance, Inc.
About this role
The Senior Process Quality Associate at Point is responsible for evaluating and improving quality standards across customer interactions and operational workflows. The role involves monitoring adherence to processes, analyzing performance data, providing feedback, and collaborating across teams to foster operational excellence.
Skills
Qualifications
About Point Digital Finance, Inc.
point.comIndustries
Finance, Technology
Point is a fintech company that helps homeowners tap their home equity through Home Equity Investments (HEI) and HELOC products. Its HEI lets homeowners receive cash now in exchange for a share of future home value changes, and its HELOC offers revolving credit—both designed to provide flexible access to equity (offers up to ~$600k) with options that can avoid monthly principal/interest payments or income-verification requirements. Headquartered in Palo Alto, Point positions itself as an alternative to traditional home loans, emphasizing a streamlined digital experience and flexible terms for homeowners.
Recent company news
Bloomberg.comBlue Owl Commits $2.5 Billion for Point’s Home Equity Deals
Dec 9, 2025
citybizMidOcean Partners Enters $600M Forward Flow Agreement With Point Digital Finance
Dec 16, 2025
Wealth ManagementHedge Fund Puts $150 Million to Invest in Homes on Startup Point
Feb 11, 2025
Morgan LewisMorgan Lewis Advises Point and Redwood on Rated Home Equity Investment Securitization – News
Nov 7, 2023
ROI-NJCross River Bank gives $100M revolving credit facility to MidOcean Partners, backed by HEIs from Point Digital Finance
1 month ago
About Point Digital Finance, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Point Digital Finance, Inc..
Salary
$60k – $80k
per year