Sr. Program Manager, Incident Management
Zapier
About this role
A Sr. Program Manager at Zapier owns the end-to-end incident management program for the Product and Engineering organization, focusing on response, post-incident learning, and scaling impact through AI. The role involves designing, executing, and governing incident processes while leveraging AI to improve operational rigor and enterprise readiness.
Skills
About Zapier
zapier.comZapier is a leading automation platform that enables users to connect and integrate over 8,000 applications to streamline workflows and automate repetitive tasks. Trusted by over 3 million businesses, Zapier offers tools to build and scale AI workflows and agents, enhancing productivity and efficiency across various industries. With its user-friendly interface, Zapier empowers individuals and teams to create custom automation without needing extensive coding skills.
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About Zapier
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Zapier.
Salary
$174k – $261k
per year